Refund Policy

No refunds — all sales final

Every ZenReview card is programmed and prepared specifically for your business as soon as your order is placed. Because of this, all sales are final. We do not offer refunds, returns, exchanges or store credit for any reason, including but not limited to change of mind, duplicate orders, incorrect link submissions, ordering the wrong product, or the card not fitting the space you had in mind.

Please review your order before checkout

Double-check the link, business name and product type you enter at checkout. Once an order is placed it cannot be cancelled, modified or refunded.

Damaged in transit

If your card arrives physically damaged or non-functional out of the box, contact us through our contact page with a photo within 7 days of delivery and we'll ship a free replacement. This is a replacement only — no refunds are issued in any circumstance.

Reprogramming

If your review link changes later, contact us and we'll help you reprogram the card. This is a courtesy service, not a refund.